faq cuppone Donatello +


What type of operation would the Cuppone Donatello + pizza oven do best in?
The Donatello + is an economical alternative to our Michelangelo pizza oven and is perfect for busy restaurants!

Can this oven be stacked, and does it require a stacking kit?This pizza oven can be stacked without the need for a stacking kit!
 
How quick does this oven cook pizzas?Depending on the thickness of the pizza and toppings our Donatello + pizza oven cooks in around 3-5 minutes!

Is this oven energy efficient?This oven is extremely energy efficient. The Donatello + has a revolutionary heat-regeneration system which is positioned inside the door area, once the door is opened it immediately re-circulates the heat back into the oven! The doors are also fitted with a heat seal between the door and cooking chamber to retain the heat when the doors are closed.

Can this oven be used to cook other dishes other than pizza?Pizza Ovens are used to cook so many different dishes these days and are often used to reheat or finish off pre-prepared dishes in busy periods. They are also perfect for cooking baked potatoes, chicken wings, pasta, and a wide variety of other dishes.
Is this oven supplied with a warranty?Yes! All our Cuppone products are supplied with 2 years parts and 1 year labour warranty!  

Does this oven require extraction?When you purchase this oven there is the option to purchase a fully functioning extraction hood with motor to take all the fumes out of the cooking chamber. The hood then needs to be extracted either out of the building or into an extraction system in order to comply with the law.

How long does this oven take to be delivered?This oven is hand built in Italy to order. Please allow 3-4 working weeks for delivery. Please note: if your order is placed during the Italian shutdown, this may take longer, please consult with our sales team who will be able to assist you with lead times.
Does my oven require a breathing room?In order to reduce the risk of fire, the oven is to be installed in fireproof surroundings only, with no combustible material within 50mm of the sides, front or rear of the appliance or within 1000mm above the appliance. When installing the oven be sure to leave 500mm unrestricted space to the right side of the oven to allow for easy access to the electrical components.

What do I do when I first receive my oven?When your oven is turned on for the first time, we recommend that the temperature is set to 150 °C and that the oven is left on for at least 8 hours. During this time, the oven will produce fumes and unpleasant odours due to the evaporation of the moisture contained in the insulation materials. It is important to complete this burn off procedure prior to operation as this will help stop your pizza stone from cracking!

How do I clean the pizza bricks?At the end of every service simply turn off your lights, and switch the temperature on the oven to 400 °C at maximum for the CD model or set the elements to 100% for the D model. Once the temperature has been reached, switch off the oven and with the door closed allow the oven to cool. In the morning, when the oven is cool, use a soft brush to move any debris to the front of the oven.  Then simply take a vacuum and remove any residue that remains!

How do I clean the exterior parts of the oven?Clean the exterior parts of the oven using a dry cloth without the use of solvents or products that contain abrasive or chlorinated substances. Do not clean the oven window when it is still hot. If the oven is not used for a long period of time, disconnect the electrical power and use a cloth to apply a protective layer of Vaseline oil on the stainless-steel surfaces, this will help keep the oven shiny and new!

Where can I get spare parts for my oven?Spare parts are stocked in the UK and our dedicated service team are on hand to assist you with anything you may need. Simply give them a call on 0161 696 0052!

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What type of operation would the Tiziano Slimline do best in?
The Tiziano Slimline has been specifically created in order to meet the market demand for a countertop pizza oven! This oven is perfect for all types of operations from small cafes to chains who have smaller than usual kitchens. LLK specifically worked with our supplier at Cuppone to help tackle the issue of customers inheriting smaller than usual kitchens.

Can this oven be stacked, and does it require a stacking kit?
The Tiziano oven can be stacked without the need for a stacking kit. Some of our customers have them stacked up to 4 high for maximum capacity with minimum footprint.

How quick does this oven cook pizzas?
Depending on the thickness of the pizza and toppings our Cuppone Tiziano pizza oven cooks in around 3-6 minutes!

Can this oven be used to cook other dishes other than pizza?
This oven is ideal for any establishment and can be used to cook a wide range of other dishes such as pasta, jacket potatoes, fish, meat and vegetables. One of our customers, The Rake, in Littleborough cooks their entire tapas menu in our trusty oven!

Is this oven supplied with a warranty?
Yes! All our Cuppone products are supplied with 2 years parts and 1 year labour warranty!
Does this oven require extraction?By law this oven does not require any extraction, however we always recommend that these ovens are placed within close proximity to any existing extraction to help smoke ventilate in the event of any residue burning on the pizza stone.

Does my oven require breathing room?In order to reduce the risk of fire, the oven is to be installed in fireproof surroundings only, with no combustible material within 50mm of the sides, front or rear of the appliance or within 1000mm above the appliance. When installing the oven be sure to leave 500mm unrestricted space to the right side of the oven to allow for easy access to the electrical components.

What do I do when I first receive my oven?
When your oven is turned on for the first time, we recommend that the temperature is set to 150 °C and that the oven is left on for at least 8 hours. During this time, the oven will produce fumes and unpleasant odours due to the evaporation of the moisture contained in the insulation materials. It is important to complete this burn off procedure prior to operation as this will help stop your pizza stone from cracking!

How do I clean the pizza bricks?
At the end of every service simply turn off your lights, and switch the temperature on the oven to 400 °C. Once the temperature has been reached, switch off the oven and with the door closed allow the oven to cool. In the morning, when the oven is cool, use a soft brush to move any debris to the front of the oven.  Then simply take a vaccum and remove any residue that remains!

How do I clean the exterior parts of the oven?
Clean the exterior parts of the oven using a dry cloth without the use of solvents or products that contain abrasive or chlorinated substances. Do not clean the oven window when it is still hot. If the oven is not used for a long period of time, disconnect the electrical power and use a cloth to apply a protective layer of Vaseline oil on the stainless-steel surfaces,  this will help keep the oven shiny and new!

Where can I get spare parts for my oven?
Our dedicated service team are on hand to assist you with anything you may need! Simply give them a call on 0161 696 0052!

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gold standard service partner

LLK have a huge network of trusted catering equipment engineers. Our gold standard sub-contractors are trained by us and must meet high standards such as quick response times, excellent customer service and first fix, to be a part of our team! If you have a problem and you our outside of LLK’s usual stomping ground, don’t worry, we will have a man, most likely with a van, near you! Give us a call with your query on 0161 696 0052 or click below to see our Gold Standard Service Partners.

BBCS Ltd
Contact  name: Rebekka Blount
Contact number: 01530 274933
Contact email: Service@bbcs-ltd.com
Postcode cover– B, CV, DE, LE, LN, NG, WS 

Caterfit Catering Engineers
Contact name: Joe McGrath
Contact number: 07779167165
Contact email: caterfit@btinternet.com
Postcode cover: EJ, G, KA, ML, PA

Commercial Kitchen Services of York LTD
Contact name: Gordan Mackenzie
Contact number: 07724308208
Contact email: gordy69mac@gmail.com
Postcode cover: YO, DN, S, HX, HD, BD, LS, HU, WF

Elite Catering and Laundry Services LTD
Contact name: Mike Pollard
Contact number: 01179694618
Contact email: mikepollard@live.co.uk
Postcode cover: BS, SN, GL, TA PPM

Catertech
Contact name: Dave Welbourn
Contact number: 07597811335
Contact email: david.welbourn@ppmcatertech.co.uk
Postcode cover: NG, DE, LE, LN, DN, S, NN, PE, NR, ST, CB, CV, B, WV, WS, GL, WR, HU, LS

Sprint Refrigeration & Catering Equipment
Contact name: Rory Griffiths
Contact number:  01386555922
Contact email: sprint-service@sprint-service.co.uk
Postcode cover: All UK EXL Scotland, Isle of Man, N Ireland

Cattermole Group LTD
Contact name: Adam Cattermole
Contact number: 01332346550
Contact email: adam@cattermoleelectrical.co.uk
Postcode cover: DE,NG,LE,CV,B, WS, ST

JGB Catering
Contact name: Sam Prop
Contact number: 07833528122
Contact email: office@jgbcateringrepairs.com
Postcode cover: CV, NN, CB. IP, OX, MK, CM,CO, HP, LU, SS, RG, GU, RH, TN, ME, CT & Central London.

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SERVICE

We are in the most fortunate position to be representing Cuppone in th UK. Cuppone are one one of the oldest and renowned names in the market today and have been designing and manufacturing pizza equipment for more than half century. Taking advantage of today's most up to date technology, they have pioneered a range of equipment that allows customers to easily perfect the art of making pizza.

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Gold Standard service

LK are delighted to introduce to you our very own range of gas living flame and wood-fired pizza ovens! Lovingly developed over 10 years, our beautiful new range of ovens feature the latest technology and innovation, inspired by traditional techniques. Our innovative manufacturers possess extensive knowledge and experience and are experts in their field.

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SPARES

We consider ourselves a one stop shop for all things pizza. Our vast range of pizza equipment will expand your offering for creating the best pizzas this side of Italy, including mixers, rollers, dividers, and rounders.

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LOAN

LLK’s Food preparation range will get your customers’ dishes prepped to perfection with authentic Italian brands such as IGF and FAC.

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COOKING EQUIPMENT

Your customers can make cooking easy with LLK's range of cooking equipment. Allowing frying, grilling and displaying of delicious dishes every time.

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PIZZA ACCESSORIES

We like to consider ourselves the pizza people, experts in supplying pizza equipment to the UK. We're your one stop shop for pizza accessories to offer you the complete package in all things pizza.

VIEW PRODUCTS
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SERVICE

We are in the most fortunate position to be representing Cuppone in th UK. Cuppone are one one of the oldest and renowned names in the market today and have been designing and manufacturing pizza equipment for more than half century. Taking advantage of today's most up to date technology, they have pioneered a range of equipment that allows customers to easily perfect the art of making pizza.

VIEW PRODUCTS

GOLD STANDARD SERVICE

LK are delighted to introduce to you our very own range of gas living flame and wood-fired pizza ovens! Lovingly developed over 10 years, our beautiful new range of ovens feature the latest technology and innovation, inspired by traditional techniques. Our innovative manufacturers possess extensive knowledge and experience and are experts in their field.

VIEW PRODUCTS

SPARES

We consider ourselves a one stop shop for all things pizza. Our vast range of pizza equipment will expand your offering for creating the best pizzas this side of Italy, including mixers, rollers, dividers, and rounders.

VIEW PRODUCTS

LOAN

LLK’s Food preparation range will get your customers’ dishes prepped to perfection with authentic Italian brands such as IGF and FAC.

VIEW PRODUCTS

COOKING EQUIPMENT

Your customers can make cooking easy with LLK's range of cooking equipment. Allowing frying, grilling and displaying of delicious dishes every time.

VIEW PRODUCTS

PIZZA ACCESSORIES

We like to consider ourselves the pizza people, experts in supplying pizza equipment to the UK. We're your one stop shop for pizza accessories to offer you the complete package in all things pizza.

VIEW PRODUCTS

LIVING FLAME

LK are delighted to introduce to you our very own range of gas living flame and wood-fired pizza ovens! Lovingly developed over 10 years, our beautiful new range of ovens feature the latest technology and innovation, inspired by traditional techniques. Our innovative manufacturers possess extensive knowledge and experience and are experts in their field.

VIEW PRODUCTS
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